PRIVACY POLICY
Last updated: 23 August 2026
1. Introduction
This Privacy Policy explains how Golden Nature Kft., trading as High Sweetz, collects, uses and protects personal data when you visit our Website, contact us, request product information or a quotation, place an order, or otherwise interact with us.
We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable data-protection laws.
The High Sweetz Website currently operates primarily as an informational and business contact platform and does not provide automated online checkout.
2. Data Controller
The data controller is:
Golden Nature Kft.
Full legal name: Golden Nature Kereskedelmi és Szolgáltató Korlátolt Felelősségű Társaság
Trading name: High Sweetz
Registered office: 7355 Nagymányok, Petőfi Sándor utca 45., Hungary
Place of business: 7150 Bonyhád, Perczel Mór utca 7., Hungary
Company registration number: 17-09-012491
Tax number: 28768887-2-17
EU VAT number: HU28768887
Email: info@highsweetz.com
Website: highsweetz.com
Questions or requests concerning personal data may be submitted using the contact details above.
3. Personal Data We May Process
Depending on how you interact with High Sweetz, we may process:
- your name, email address, telephone number and postal address;
- company name, job title and professional contact details;
- information contained in inquiries, emails and other communications;
- product, quotation, order and delivery information;
- billing, invoicing and payment-related information;
- feedback or complaints; and
- technical Website information such as IP address, browser, device, pages visited, cookie identifiers, server logs and security information.
We do not currently collect payment-card details through the Website.
We do not normally request or intentionally collect sensitive personal data. Please do not send unnecessary health information, identity documents or other sensitive personal information unless specifically requested for a lawful purpose.
4. How We Collect Personal Data
We may receive personal data when you:
- use our Website or contact form;
- contact us by email, telephone or social media;
- request information, samples or a quotation;
- place or discuss an order;
- communicate with us regarding a commercial matter; or
- otherwise voluntarily provide information to us.
Professional contact information may also be obtained from legitimate business sources such as company websites, professional directories, public registers, business referrals or the organisation you represent.
5. Why We Process Personal Data
We may process personal data to:
- operate and secure the Website;
- respond to inquiries;
- provide product information;
- prepare quotations;
- communicate with customers and potential business partners;
- process and manage orders;
- arrange packaging and delivery;
- issue invoices and record payments;
- maintain business records;
- handle feedback and complaints;
- prevent fraud or misuse;
- comply with legal, tax and accounting obligations; and
- protect or enforce our legal rights.
6. Legal Bases
Depending on the circumstances, we process personal data on one or more of the following legal bases:
Contract – where processing is necessary to take steps requested before entering into a contract or to perform a contract.
Legitimate interests – where processing is reasonably necessary for our business operations, customer communication, Website security, record keeping or protection of legal rights.
Legal obligation – where processing is required by tax, accounting, regulatory or other applicable laws.
Consent – where you have given consent, for example for optional cookies or certain marketing communications.
Where processing is based on consent, you may withdraw your consent at any time.
7. Contact Forms and Communications
When you contact High Sweetz, we may process the information necessary to understand and respond to your request.
This may include your name, company name, email address, telephone number, country, message and relevant technical information associated with the submission.
Submitting an inquiry does not create a contractual relationship.
8. Orders, Invoicing and Delivery
Where a commercial relationship or order is established, we may process personal data necessary to manage the transaction, including contact details, order information, delivery information, invoice details and payment records.
Electronic invoices may be created or managed using Számlázz.hu, operated by KBOSS.hu Kft.
Accounting and invoicing records are retained for the period required by applicable Hungarian law.
9. Website Hosting and Technical Data
The Website and related email services may use hosting and technical services provided by Hostinger International Ltd.
Technical information may be processed for Website operation, security, backups, troubleshooting, prevention of misuse and maintaining service availability.
Technical logs are retained only for as long as reasonably necessary, unless a longer period is required in connection with a security incident, legal claim or legal obligation.
10. Cookies and Analytics
The Website may use cookies and similar technologies.
Strictly necessary cookies may be used for essential Website functionality, security and storing cookie preferences.
Optional cookies, including analytics or marketing cookies, are used only where the required consent has been provided.
Visitors may accept, reject or customise optional cookies through the Website’s cookie settings where available.
Where analytics services are used, they may process information such as device and browser information, online identifiers, approximate location and Website interactions.
Further information is available in the High Sweetz Cookie Policy and cookie settings.
11. Social Media and Third-Party Websites
High Sweetz may maintain profiles on third-party social-media platforms.
When you interact with us through such platforms, both High Sweetz and the relevant platform may process information relating to the interaction according to their respective privacy practices.
Our Website may also contain links to third-party websites. High Sweetz is not responsible for the independent privacy practices, security or content of those third parties.
12. Who May Receive Personal Data
Where necessary and lawful, personal data may be shared with service providers or recipients such as:
- Website hosting, email and IT providers;
- invoicing and accounting providers;
- banks and financial institutions;
- logistics and courier companies;
- professional advisers;
- relevant business service providers; and
- tax, regulatory, judicial or other competent authorities where required by law.
We do not sell or rent personal data to third parties.
13. International Data Transfers
Some service providers may process personal data outside Hungary or the European Economic Area.
Where personal data is transferred outside the EEA, appropriate safeguards are used where required by the GDPR, such as an adequacy decision, Standard Contractual Clauses or another legally permitted transfer mechanism.
14. Data Retention
Personal data is retained only for as long as necessary for the purpose for which it was collected or as required by law.
As a general rule:
- ordinary inquiries may be retained for up to 12 months after the matter is closed;
- relevant business correspondence and order records may be retained for the period reasonably necessary for the commercial relationship and legal claims;
- invoices and accounting documents are retained for the period required by Hungarian law; and
- technical and security logs are normally retained for a limited operational period.
Where data is no longer required, it is deleted, securely destroyed or anonymised.
15. Data Security
High Sweetz uses appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, disclosure or misuse.
These measures may include secure Website connections, password protection, access controls, backups, software updates and appropriate security procedures.
No internet-based system can be guaranteed to be completely secure.
16. Your Rights
Subject to the GDPR and applicable law, you may have the right to:
- access your personal data;
- correct inaccurate or incomplete data;
- request deletion of your data;
- request restriction of processing;
- receive certain data in a portable format;
- object to processing based on legitimate interests;
- object to direct marketing at any time;
- withdraw consent at any time; and
- lodge a complaint with a competent data-protection authority.
Requests concerning your personal data may be sent to info@highsweetz.com.
We will respond without undue delay and within the time limits required by applicable law.
17. Supervisory Authority
You have the right to lodge a complaint with a competent data-protection supervisory authority.
In Hungary, the competent authority is the:
Nemzeti Adatvédelmi és Információszabadság Hatóság (NAIH)
1055 Budapest, Falk Miksa utca 9–11., Hungary
Email: ugyfelszolgalat@naih.hu
Telephone: +36 1 391 1400
18. Children
The Website and High Sweetz business services are not specifically directed at children, and we do not knowingly collect children’s personal data through our business contact services.
If you believe that a child has provided personal data to us without appropriate authorisation, please contact us.
19. Changes to This Privacy Policy
We may update this Privacy Policy when our Website, business activities, service providers or legal requirements change.
The current version and date of the latest update will be published on this page.
If online ordering, customer accounts or online payment services are introduced in the future, this Privacy Policy will be updated before the relevant functionality becomes operational.
20. Contact
For privacy-related questions or requests:
High Sweetz
Data controller: Golden Nature Kft.
Registered office: 7355 Nagymányok, Petőfi Sándor utca 45., Hungary
Place of business: 7150 Bonyhád, Perczel Mór utca 7., Hungary
Email: info@highsweetz.com
Website: highsweetz.com