Frequently Asked Questions
Everything you need to know about High Sweetz products, manufacturing, ordering, storage and shipping.
Products & Ingredients
1. What exactly is High Sweetz?
High Sweetz is a European party confectionery brand creating distinctive sweets for headshops, smartshops, hemp shops, lifestyle stores and other specialist retailers.
Our range includes Hashzipan marzipan bars, realistic Choco Buds and shaped marzipan products such as joints, blunts, mushrooms, peyote cacti, poppies and cannabis leaves.
2. Are these real cannabis products?
No. High Sweetz products are conventional confectionery products. Cannabis-related names, shapes and visual concepts are part of the product design and branding only.
They do not contain cannabis or controlled substances.
3. Do the products contain THC or CBD?
No. Our products do not contain THC or CBD. They are confectionery products, not cannabis or cannabinoid products.
4. Do the products contain any psychoactive or intoxicating ingredients?
No. High Sweetz confectionery products contain no psychoactive, controlled or intoxicating ingredients.
5. What are Choco Buds made from?
Choco Buds have a crunchy centre made with white chocolate confectionery coating and kataifi pastry.
Depending on the variety, the outer coating may also include pistachio, cocoa, cinnamon, flavouring or decorative confectionery powder. Each variety has its own flavour and visual character.
6. Which Choco Bud flavours are available?
We currently offer seven Choco Bud varieties: Banana Kush, Brooklyn Mango, Chocolate Haze, Cinnamon Kush, Jack Herer, Strawberry Kush and White Widow.
Each Choco Bud weighs 20 g and is available in one-piece and four-piece pouches.
7. What is Hashzipan?
Hashzipan is our hash-style marzipan range. The bars are designed to visually resemble traditional hash-style blocks, while the products themselves are flavoured marzipan confectionery.
They contain no cannabis, THC or psychoactive ingredients.
8. Which Hashzipan flavours and sizes are available?
We currently offer nine varieties: Blueberry Kush, Bubble Green, Choco Afghan, Cinnamon Kush, Coconut Cream, Coffee Kush, Cream Caramel, Nutter Butter and Vanilla Kush.
Hashzipan is available in 100 g and 1,000 g sizes.
9. Are the shaped marzipan products flavoured?
Yes. Their flavours are part of the products, not simply their appearance.
Magic Mushroom combines coconut and cinnamon marzipan, Mescalito is apple-flavoured, Milky Poppy combines apple marzipan with white chocolate, Cannabis Leaf is apple-flavoured, Joint combines coconut and apple, and Blunt combines cinnamon and apple.
10. What allergens may the products contain?
This depends on the individual product. Depending on the recipe, allergens may include ingredients such as almonds, other nuts, milk, gluten or soy.
The exact ingredient and allergen declaration for each product is provided on its label or product documentation.
Manufacturing & Quality
11. Where are High Sweetz products made?
Our products are made in professional confectionery production facilities in Hungary.
The production behind our range combines long-standing specialist experience in both marzipan and chocolate confectionery.
12. Do you manufacture the products yourselves?
High Sweetz develops and markets the product range, while production is carried out for us by specialised professional confectionery manufacturing partners.
This allows us to work with established manufacturers with extensive experience in their respective fields.
13. How much manufacturing experience is behind the products?
The production background behind our marzipan range includes approximately 35 years of marzipan-production experience, while our chocolate confectionery production has approximately 16 years of specialist experience behind it.
14. Is production carried out under HACCP and approved food-production conditions?
Yes. Production is carried out in professional food-production facilities operating with HACCP-based food-safety systems and the required food-production approvals and documentation.
15. Are the products handmade?
Several High Sweetz products are handcrafted or produced in small batches.
Because of this, minor natural variations in shape, colour, decoration, texture or surface finish may occur from one piece or production batch to another.
16. What is the shelf life of High Sweetz products?
Our current stated shelf life is 6 months across the range.
Shelf-life specifications are established according to the characteristics of the products and their packaging together with the experienced manufacturers responsible for production.
Storage & Transport
17. How should High Sweetz products be stored?
Products should be kept in a dry place and protected from moisture, direct sunlight and excessive heat.
They should always be stored and handled according to the product label, product specifications and normal food-storage requirements.
18. How heat-resistant are the marzipan products?
Marzipan is considerably more heat-stable than ordinary chocolate and does not melt in the same way.
This makes the marzipan range particularly practical for transport and retail storage. Prolonged exposure to excessive heat should still be avoided.
19. How heat-resistant are Choco Buds?
Choco Buds are significantly more heat-stable than conventional chocolate products.
Their white chocolate confectionery coating, structured kataifi centre and outer coating help them remain firm and stable during transport. They can remain firm during short exposure to temperatures above 30°C.
This does not mean they should be permanently stored at very high temperatures. Normal cool, dry confectionery storage is still recommended.
20. Can the products be transported safely during warm summer weather?
Yes. The range has been designed to be highly practical for transport.
The marzipan products are naturally heat-stable, while Choco Buds are considerably more stable than ordinary chocolate products. Normal summer transport is generally well tolerated, although prolonged exposure to extreme heat should always be avoided.
Ordering & Prices
21. Where can I see your prices?
Current prices are available directly on highsweetz.com.
You can also use the Prices section and browse the online store to see available products, variations and quantities.
22. Can I order directly through the website?
Yes. highsweetz.com is our online store.
You can select your products, variations and quantities, add them to your cart and submit your order directly through the website.
23. Is there a minimum order value?
Yes. The current minimum order value is €20 net.
24. Can I start with a small or mixed test order?
Yes. You do not need to start with a large wholesale quantity.
Individual packs are available, allowing you to build a mixed starter or sample order and test several products before purchasing larger quantities.
25. Can wholesale orders also be placed online?
Yes. Business customers can place their orders directly through the High Sweetz online store.
Available products, variations, quantities and business pricing can all be handled through the website. Orders are reviewed before final confirmation.
26. Are the prices net or gross?
Private customers see gross prices including VAT, while recognised Business Customers can see net prices excluding VAT.
The final VAT treatment depends on the customer’s country, business status and VAT information.
27. Can I purchase VAT-free with an EU VAT number?
Where the legal conditions for an intra-Community B2B transaction are met, VAT treatment may be applied accordingly.
However, entering an EU VAT number does not automatically guarantee VAT-exempt treatment. Business and VAT information may be verified, and the final VAT treatment is confirmed before payment.
Shipping & Order Handling
28. How much does shipping cost, and how is it calculated?
Shipping is calculated individually for each order.
The cost may depend on the destination, total order size, weight, parcel dimensions, number of parcels and available shipping method.
After the order is submitted, we calculate the shipping cost and normally confirm the final total within 1 business day.
29. How long does production and delivery take?
There is no single fixed production or delivery time for every order.
Timing depends on factors such as the products ordered, quantity, current production capacity, packaging availability, destination and carrier capacity.
The estimated production and delivery time for your specific order is confirmed before payment.
30. What happens if my order arrives damaged or there is a problem with the products?
Please contact us as soon as possible and provide the relevant order information together with photographs of the affected products and packaging.
We review genuine transport damage, manufacturing defects and other product-quality issues individually.
Where a claim is valid, an appropriate solution may include replacement, corrected production, price reduction, credit or refund depending on the circumstances.
Still have a question? Contact High Sweetz and we’ll be happy to help.
