TERMS AND CONDITIONS

Last updated: 8 October 2026

1. General Information

These Terms and Conditions govern the use of the High Sweetz website and the purchase of products from High Sweetz.

The Website is operated by:

Golden Nature Kft.
Full legal name: Golden Nature Kereskedelmi és Szolgáltató Korlátolt Felelősségű Társaság
Trading name: High Sweetz
Registered office: 7355 Nagymányok, Petőfi Sándor utca 45., Hungary
Place of business: 7150 Bonyhád, Perczel Mór utca 7., Hungary
Company registration number: 17-09-012491
EU VAT number: HU28768887
Email: info@highsweetz.com
Website: highsweetz.com

By using the Website or submitting an order, the Customer acknowledges these Terms and Conditions.

These Terms apply to both Private Customers and Business Customers unless a provision expressly applies only to one of those categories.

Mandatory statutory rights, in particular consumer rights that cannot legally be excluded or restricted, remain unaffected.

2. Definitions

For the purposes of these Terms:

High Sweetz, we, us or our means Golden Nature Kft. operating under the High Sweetz trading name.

Customer means any person or entity using the Website or submitting an order.

Private Customer means a natural person purchasing primarily for purposes outside their trade, business, craft or profession.

Business Customer means a company, sole trader, entrepreneur, organisation or other Customer purchasing in connection with a commercial or professional activity.

Website means highsweetz.com.

Order or Order Request means an order submitted by the Customer through the High Sweetz Website for review and confirmation by High Sweetz.

Minimum Order Quantity or MOQ means the minimum quantity of a particular product that may be ordered. The applicable MOQ may vary from product to product and is displayed on the relevant product page.

3. The High Sweetz Website

The Website operates as an online store through which Customers can view products, product information, prices and submit orders directly.

Products may be offered in different:

• sizes;
• pack sizes;
• flavours;
• designs; and
• quantity options.

Where a product variation states a quantity such as 1 pack, 10 packs or another quantity, the selected variation represents the complete quantity stated for that option unless expressly indicated otherwise.

The applicable minimum order quantity (MOQ) may vary from product to product.

The applicable MOQ and estimated production time are displayed on each individual product page.

Where a minimum order quantity applies, the Website’s quantity selector will not allow the Customer to select a quantity below the applicable MOQ.

Product availability, available variations, minimum order quantities and production times may change from time to time.

4. Online Ordering Process

The general ordering process is as follows:

1. The Customer selects the relevant products directly through the Website.
2. The Customer selects the required quantities, subject to the applicable product-specific minimum order quantity (MOQ).
3. The Customer adds the selected products to the shopping cart and submits the Order Request through the Website.
4. High Sweetz reviews the order and calculates the applicable shipping cost.
5. High Sweetz confirms the final order details, including the applicable shipping cost and final payable amount.
6. The Customer may accept or reject the confirmed terms.
7. Payment is requested only after the relevant order terms have been confirmed.

The applicable MOQ and estimated production time for each product are displayed on the relevant product page before the Customer submits the order.

The Customer is responsible for reviewing the products, quantities, prices and other order information before submitting the Order Request.

Order details may be corrected before final confirmation where reasonably possible.

5. Order Receipt and Contract Formation

Submitting an Order Request through the Website does not automatically mean that High Sweetz has accepted the order.

An acknowledgement that the Order Request has been received does not constitute final acceptance of the order.

High Sweetz reviews each order individually, including:

• product availability;
• ordered quantities;
• applicable minimum order quantities;
• production requirements;
• destination country;
• shipping possibilities;
• applicable VAT treatment;
• applicable production time;
• estimated delivery time; and
• shipping cost.

High Sweetz will normally provide the shipping cost and final order information within 1 business day after receiving the Order Request.

The final confirmation will include or confirm the relevant commercial terms, including the final payable amount and payment instructions.

Unless otherwise expressly stated in the confirmation, a binding transaction is created when the Customer accepts the confirmed terms and the required payment is received.

If the Customer does not accept the confirmed shipping cost, delivery information or final total before payment, the Customer is not required to proceed with the purchase.

6. Prices

Current product prices are displayed directly on the individual product pages of the Website.

Unless otherwise stated, prices displayed on the Website are shown in euros (EUR).

All product prices displayed on the Website are net prices excluding VAT.

Applicable VAT, where required by law, is calculated according to the Customer’s status, country, VAT registration and other legally relevant circumstances and is included in the final payable amount where applicable.

Private Customers

For Private Customers, applicable VAT is added to the displayed net price and included in the final gross amount payable.

Business Customers

Business Customers may purchase at the displayed net prices subject to the VAT treatment legally applicable to the particular transaction.

Business Customers may be required to provide:

• company name;
• billing details;
• VAT number; and
• other information reasonably required to verify business status.

VAT numbers may be checked manually before an order is approved.

Providing a VAT number does not by itself guarantee VAT-exempt treatment.

The final VAT treatment depends on applicable tax law, the Customer’s country, business status, VAT registration and other legally relevant circumstances.

The final payable amount is confirmed before payment.

The applicable minimum order quantity (MOQ) and estimated production time are displayed on each individual product page.

7. VAT

For Private Customers, applicable VAT is included in the final gross price.

For Business Customers, prices may be provided excluding VAT.

Where legally applicable, an intra-Community business transaction may be treated according to applicable VAT rules after the Customer’s VAT details have been checked.

High Sweetz reserves the right to correct the VAT treatment of an order before payment where the Customer’s status, VAT number or destination requires a different tax treatment.

No Customer acquires a right to VAT-exempt treatment solely because a VAT number has been provided to High Sweetz.

8. Product Information

High Sweetz develops and sells distinctive confectionery products combining creative product design, flavours and visual concepts.

Our range may include, among other products:

• Hash-Style confectionery;
• Choco Bud products;
• truffles;
• Party Candy;
• marzipan figures;
• shaped confectionery; and
• related confectionery products.

Product ranges, flavours, designs, colours, sizes, ingredients, packaging and specifications may change from time to time.

We make reasonable efforts to ensure that Website information is accurate and current.

However:

• photographs may be illustrative;
• colours may vary depending on lighting and display settings;
• handmade products may vary slightly;
• packaging may be updated;
• product appearance may vary between production batches; and
• specifications may change where reasonably necessary.

The current product label and product-specific information take precedence where they contain more specific or updated information.

9. Product Status and Ingredients

High Sweetz products are conventional confectionery products.

They contain no controlled substances or intoxicating ingredients.

Product names, shapes, colours, packaging and visual concepts may reference cannabis culture, party culture, psychedelic imagery or similar themes.

Such references are creative branding and do not imply the presence of cannabis, THC, controlled substances or intoxicating ingredients.

Certain Party Candy products contain caffeine and taurine.

Customers must always review the applicable:

• product label;
• ingredient declaration;
• nutritional information;
• caffeine declaration;
• warnings; and
• allergen information

before consumption or resale.

Where applicable, caffeine-related warnings displayed on the product packaging must be observed.

10. Ingredients and Allergens

High Sweetz products may contain or come into contact with allergens including, depending on the particular product:

• almonds;
• nuts;
• milk;
• gluten;
• soy; and
• other allergens.

The exact ingredient and allergen declaration applicable to each product is provided on the applicable product label or accompanying product documentation.

Customers with allergies or intolerances should not rely solely on general Website descriptions.

Business Customers reselling High Sweetz products must preserve legally required product, ingredient, allergen and warning information when making the products available to their own customers.

11. Handmade and Small-Batch Products

Certain High Sweetz products are handmade or produced in small batches.

Minor variations in:

• shape;
• colour;
• decoration;
• weight;
• texture;
• surface finish; or
• appearance

may naturally occur.

Such minor differences are not defects where they do not materially affect the safety, quality or essential characteristics of the product.

12. Availability

Displaying a product on the Website does not guarantee immediate availability.

High Sweetz may review current stock, packaging availability, raw-material availability and production capacity after receiving an Order Request through the Website.

Each product page displays the applicable minimum order quantity (MOQ) and estimated production time for that product.

Where an ordered product cannot reasonably be supplied, High Sweetz may:

• propose an alternative quantity;
• propose a different production or delivery time;
• propose an alternative product; or
• decline the relevant part of the Order Request.

No substitution will be made without the Customer’s agreement.

13. Shipping

Shipping costs are calculated separately for each order.

The calculation may depend on factors including:

• destination;
• total order weight;
• parcel dimensions;
• number of parcels;
• pallet requirements;
• carrier availability;
• shipping method;
• insurance requirements; and
• other relevant logistical circumstances.

High Sweetz normally calculates and communicates the shipping cost within 1 business day after receipt of an Order Request submitted through the Website.

The shipping cost is added to the final payable order total.

The Customer is not required to proceed with payment if the Customer does not accept the confirmed shipping cost.

Further information is available on the Website’s Shipping page.

14. Production and Delivery Time

High Sweetz does not apply one universal production or delivery time to every product or order.

The applicable estimated production time is displayed on each individual product page and may vary from product to product.

Production and delivery time may depend on:

• ordered quantities;
• product type;
• production capacity;
• packaging availability;
• destination;
• carrier capacity;
• customs requirements; and
• other circumstances affecting fulfilment.

Where an order contains products with different production times, fulfilment may depend on the production time applicable to the products included in that order.

Delivery time depends on the destination, carrier and selected or available shipping method.

Any production or delivery time is an estimate unless High Sweetz expressly guarantees a specific deadline in writing.

15. Payment

Payment is requested after High Sweetz has reviewed the Order Request submitted through the Website and confirmed the relevant commercial terms.

The Customer receives payment instructions together with or following the final order confirmation.

Unless otherwise agreed, the full confirmed amount must be paid before production, dispatch or fulfilment begins.

The final order total may include:

• product price;
• applicable VAT;
• shipping cost;
• agreed additional services; and
• any other charge clearly accepted by the Customer.

An order may be cancelled if the required payment is not received within a payment deadline stated in the final confirmation.

16. International Orders

High Sweetz may accept orders for international delivery where shipping is reasonably available and lawful.

Shipping availability is assessed individually.

Business Customers purchasing products for import or resale are responsible for complying with requirements legally applicable to their downstream business activities, including where applicable:

• resale requirements;
• local registrations;
• local labelling obligations;
• import procedures; and
• local market requirements.

This provision does not exclude any legal obligation that applies directly to High Sweetz as manufacturer, seller or supplier.

Customs duties, import charges and similar destination-country charges are borne by the Customer where applicable unless expressly agreed otherwise.

17. Private Customers – 14-Day Right of Withdrawal

This Section applies only to Private Customers who qualify as consumers under applicable law.

A Private Customer purchasing through a distance contract generally has the right to withdraw from the contract within 14 days without giving a reason, subject to applicable statutory exceptions.

For goods, the withdrawal period generally begins when the Private Customer, or a third party designated by the Customer other than the carrier, takes physical possession of the goods.

Where multiple goods from one order are delivered separately, the applicable statutory rules determine when the withdrawal period begins.

The Private Customer may exercise the right of withdrawal by:

• sending a clear withdrawal statement to info@highsweetz.com;
• sending a written withdrawal statement to High Sweetz;
• using the model withdrawal form below; or
• using the electronic withdrawal function provided on the Website.

It is sufficient for the withdrawal statement to be sent before expiry of the applicable withdrawal period.

18. Business Customers – No Consumer Right of Withdrawal

This Section applies to Business Customers purchasing in connection with a commercial or professional activity.

Business Customers do not have the statutory 14-day consumer right of withdrawal.

Once a Business Customer has:

• received High Sweetz’s final order confirmation;
• accepted the applicable shipping cost, production and delivery information and final payable amount; and
• made the required payment,

the Business Order is considered final.

A Business Customer may not cancel or return a correctly supplied, non-defective order merely because:

• the Customer changes their mind;
• the Customer ordered too much;
• the Customer selected an incorrect quantity, flavour, size or variation;
• the Customer no longer requires the products;
• the products do not sell as quickly as expected;
• market demand changes;
• the Customer finds another supplier; or
• the Customer otherwise decides that they no longer want the goods.

High Sweetz products supplied to Business Customers are not sold on a sale-or-return basis.

Correctly manufactured and correctly supplied Business Orders are not accepted for return unless High Sweetz expressly agrees otherwise in writing or a contractual or statutory right exists.

This does not affect valid claims relating to defective, incorrectly manufactured, damaged or otherwise non-conforming products.

19. Electronic Withdrawal Function for Consumers

Where required by applicable consumer law, the Website provides an easily accessible electronic function allowing Private Customers acting as consumers to exercise their withdrawal right online.

After a valid electronic withdrawal statement has been submitted, High Sweetz will provide electronic acknowledgement of receipt as required by applicable law.

Use of the electronic function does not prevent a consumer from exercising the withdrawal right through another legally permitted method.

20. Returning Goods Following Consumer Withdrawal

Where a Private Customer validly exercises the statutory right of withdrawal and no statutory exception applies, the Customer must return the relevant goods without undue delay and no later than the applicable statutory deadline.

Unless High Sweetz expressly agrees otherwise, the direct cost of returning the goods is borne by the Private Customer.

The Customer should return products appropriately packaged and protected against transport damage.

The consumer bears only the direct return cost where this has been properly disclosed in advance, as permitted by law.

21. Refunds Following Consumer Withdrawal

Where a Private Customer validly withdraws from a contract and no statutory exception applies, High Sweetz will reimburse payments required to be reimbursed under applicable law.

This will generally include the price paid for the relevant goods and, where applicable, the cost of the least expensive standard delivery option offered for the original order.

Additional delivery costs resulting from the Customer choosing a more expensive delivery method than the least expensive standard option are not required to be reimbursed to the extent permitted by law.

Where permitted by law, High Sweetz may withhold reimbursement until:

• the returned goods have been received; or
• the Customer provides evidence that the goods have been sent back,

whichever occurs first.

The Customer may be responsible for diminished value resulting from handling beyond what is necessary to establish the nature, characteristics and functioning of the goods.

22. Statutory Exceptions to Consumer Withdrawal

The statutory consumer right of withdrawal does not apply where an applicable legal exception exists.

Depending on the circumstances, such exceptions may include, among others:

• goods made to the consumer’s specifications or clearly personalised;
• goods liable to deteriorate or expire rapidly;
• sealed goods which are not suitable for return for health-protection or hygiene reasons where the seal has been removed after delivery; and
• other cases specified by applicable law.

The fact that a product is food or confectionery does not automatically mean that the withdrawal right is excluded.

The applicable statutory conditions must be satisfied.

23. Cancellation Before Payment

Every Order Request submitted through the Website is reviewed before payment.

High Sweetz confirms:

• shipping cost;
• applicable production information;
• estimated delivery time;
• applicable VAT treatment; and
• final payable amount

before requesting payment.

The applicable product-specific minimum order quantity (MOQ) and estimated production time are available on the relevant product page before the Customer submits the Order Request.

If either a Private Customer or a Business Customer does not accept the confirmed terms before payment, the Customer may decline to proceed with the order.

An initial Order Request submitted through the Website does not by itself oblige the Customer to accept subsequently calculated shipping costs or other fulfilment terms.

24. Defective, Incorrect or Non-Conforming Products

The withdrawal rules above are separate from claims relating to defective, incorrectly manufactured or incorrectly supplied products.

Both Private Customers and Business Customers may contact High Sweetz where, for example:

• the wrong product was supplied;
• the wrong quantity was supplied;
• the product was materially incorrectly manufactured;
• the product materially differs from the confirmed specification;
• packaging was defective before dispatch;
• the product was defective when responsibility for it rested with High Sweetz; or
• the product becomes unfit for its intended purpose within its applicable shelf life despite correct storage and handling where the cause is attributable to manufacture.

Nothing in these Terms excludes or restricts rights relating to defective or non-conforming goods where such rights cannot legally be excluded.

25. Product Quality Claims

If a Customer believes that a product is defective or non-conforming, the Customer should contact:

info@highsweetz.com

Where reasonably available, please provide:

• order number;
• product name;
• quantity affected;
• batch or lot information;
• photographs of the product;
• photographs of the packaging;
• description of the problem;
• date the problem was discovered; and
• information concerning storage conditions where relevant.

High Sweetz may request reasonable additional information necessary to investigate the claim.

Where possible, affected products and packaging should be retained until the claim has been assessed.

26. Remedies for Valid Product Claims

Where High Sweetz confirms that a product was incorrectly manufactured, defective or otherwise non-conforming for reasons attributable to High Sweetz, an appropriate remedy will be provided in accordance with applicable law and the circumstances.

Depending on the case, this may include:

• replacement;
• corrected production;
• appropriate price reduction;
• credit against another order;
• partial refund; or
• full refund of the affected goods.

A valid claim concerning part of an order does not automatically entitle the Customer to cancel unrelated conforming products in the same order.

Mandatory consumer rights remain unaffected.

27. Storage and Handling

Products must be stored, transported and handled in accordance with:

• their label;
• applicable product specifications;
• accompanying documentation; and
• generally applicable food-storage requirements.

High Sweetz is not responsible for deterioration or damage caused after delivery by circumstances outside High Sweetz’s responsibility, including:

• improper storage;
• excessive heat;
• freezing;
• moisture;
• contamination;
• improper handling;
• unauthorised repackaging;
• product modification; or
• use after the applicable shelf life.

Where a quality complaint concerns deterioration after delivery, information regarding storage and handling may be requested.

28. Transport Damage and Loss – Private Customers

Where High Sweetz arranges delivery to a Private Customer acting as a consumer, transport risk is governed by mandatory consumer law.

Where applicable, the risk of accidental loss of or damage to the goods remains with High Sweetz until the Customer, or a third party designated by the Customer other than the carrier, takes physical possession of the goods.

If a consumer shipment arranged by High Sweetz is lost or arrives damaged, the Customer should contact High Sweetz promptly.

Where possible, the Customer should:

• retain the packaging;
• photograph visible damage;
• record damage with the carrier; and
• provide shipment information reasonably necessary to investigate the matter.

Mandatory consumer rights remain unaffected.

29. Transport Damage and Loss – Business Customers

Transport arrangements for Business Customers are confirmed as part of the individual order.

The applicable carrier, transport method and allocation of transport risk may be agreed separately for each B2B order.

Where the confirmed B2B terms provide that transport risk passes to the Business Customer upon handover to the carrier, subsequent loss or transport damage is borne by the Business Customer to the extent permitted by law.

Business Customers should inspect shipments promptly upon receipt.

Visible transport damage should, where reasonably possible:

• be reported to the carrier;
• be recorded on delivery documentation;
• be photographed; and
• be reported promptly to High Sweetz.

High Sweetz may reasonably assist with a carrier claim where appropriate.

Nothing in this Section excludes responsibility for inadequate packaging or another breach attributable to High Sweetz.

30. Customs and Import Issues

Business Customers purchasing products for international import or resale are responsible for determining and complying with obligations that legally fall on the importer, distributor or reseller.

Depending on the destination, these may include:

• import permissions;
• customs procedures;
• local registrations;
• import duties;
• destination-country taxes;
• downstream labelling obligations; and
• local resale requirements.

High Sweetz is not responsible for customs delay, refusal, seizure or additional costs caused solely by the Business Customer’s failure to satisfy obligations legally falling on that Customer.

This does not exclude responsibility where a problem results from:

• incorrect documentation supplied by High Sweetz;
• non-conforming goods;
• inaccurate information supplied by High Sweetz; or
• another breach attributable to High Sweetz.

31. Refused or Uncollected Shipments

Refusing a shipment or failing to collect it does not automatically constitute a valid cancellation or withdrawal.

For Business Customers, refusal or failure to collect an otherwise correctly fulfilled order does not cancel the Customer’s payment obligations.

A Business Customer may also be responsible for reasonable additional:

• return shipping costs;
• storage costs;
• repeated-delivery costs; and
• other costs caused by refusal or failure to collect,

to the extent permitted by law and the agreed B2B terms.

Private Customers’ mandatory consumer rights remain unaffected.

32. Model Consumer Withdrawal Form

Private Customers may use the following form to exercise their withdrawal right, although use of this specific form is not mandatory.

To:

Golden Nature Kft. / High Sweetz
7150 Bonyhád, Perczel Mór utca 7.
Hungary
Email: info@highsweetz.com

I hereby give notice that I withdraw from my contract for the purchase of the following goods:

Product(s):
……………………………………………………

Order number:
……………………………………………………

Order date:
……………………………………………………

Date received:
……………………………………………………

Customer name:
……………………………………………………

Customer address:
……………………………………………………

Date:
……………………………………………………

Signature:
……………………………………………………

(only required if submitted on paper)

33. Complaints

Customers may submit complaints by email to:

info@highsweetz.com

or in writing to:

Golden Nature Kft. / High Sweetz
7150 Bonyhád, Perczel Mór utca 7.
Hungary

Complaints will be investigated and answered within the period required by applicable law.

Customers should provide sufficient information to identify the relevant order and understand the complaint.

34. Alternative Consumer Dispute Resolution

Private Customers acting as consumers may have the right to contact a competent Hungarian conciliation body in connection with a consumer dispute.

For disputes for which jurisdiction is based on High Sweetz’s registered location, the relevant regional body is:

Baranya Vármegyei Békéltető Testület
7625 Pécs, Majorossy I. u. 36.
Hungary
Email: info@baranyabekeltetes.hu
Telephone: +36 72 507 154
Website: baranyabekeltetes.hu

Consumers may also be entitled to contact another competent conciliation body in accordance with applicable law.

High Sweetz will cooperate with consumer dispute-resolution proceedings where required by law.

35. User Accounts

Where the Website allows customer registration, Customers are responsible for providing accurate and current information.

Customers are responsible for protecting their account credentials and must not knowingly allow unauthorised use of their account.

High Sweetz may suspend or restrict an account where reasonably necessary because of:

• fraudulent activity;
• false company or VAT information;
• misuse of the Website;
• security concerns; or
• material breach of these Terms.

36. Business Customer Information

Business Customers must provide accurate company and VAT information.

High Sweetz may manually verify:

• company name;
• VAT number;
• billing information;
• country of establishment; and
• other information reasonably relevant to the transaction.

If information supplied by a Business Customer is incorrect or cannot be verified, High Sweetz may:

• correct applicable VAT treatment;
• request additional information;
• recalculate the final amount; or
• decline to approve the order.

37. Intellectual Property

The High Sweetz name, logos, branding, product names, original product concepts, product designs, photographs, graphics, packaging, Website content and other creative materials are owned by or licensed to Golden Nature Kft., unless otherwise stated.

No Website content may be reproduced, modified, distributed, published, sold or commercially exploited without prior written permission except where applicable mandatory law provides otherwise.

Purchasing High Sweetz products does not automatically grant the Customer a licence to reproduce High Sweetz branding, photographs, graphics or designs.

Authorised resellers may use marketing materials only to the extent expressly permitted by High Sweetz.

38. Website Use

The Website may only be used for lawful purposes.

Users must not:

• attempt unauthorised access;
• interfere with Website security;
• introduce malicious software;
• systematically scrape Website content without permission;
• submit fraudulent Order Requests;
• provide deliberately false information;
• misuse payment systems; or
• infringe intellectual-property rights.

High Sweetz may take reasonable technical or legal measures against misuse.

39. Third-Party Services and Links

The Website may use or link to third-party services including:

• hosting services;
• payment providers;
• analytics services;
• shipping providers;
• social-media platforms; and
• other external services.

High Sweetz does not control independent third-party websites and is not responsible for their content, availability, privacy policies or terms.

Use of third-party services may also be subject to the provider’s own terms.

40. Force Majeure and Circumstances Beyond Reasonable Control

High Sweetz is not responsible for delay or failure caused by circumstances outside its reasonable control, including:

• carrier disruption;
• raw-material shortages;
• packaging shortages;
• transport disruption;
• natural disasters;
• extreme weather;
• governmental measures;
• customs delays;
• strikes;
• epidemics;
• infrastructure failures; or
• comparable events.

Where such circumstances materially affect an order, High Sweetz will inform the Customer where reasonably possible and may propose a revised fulfilment date or another reasonable solution.

Mandatory consumer rights remain unaffected.

41. Limitation of Liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

To the maximum extent permitted by applicable law, High Sweetz is not responsible for losses caused solely by:

• misuse of products;
• storage contrary to product instructions;
• inaccurate information supplied by the Customer;
• unauthorised modification or repackaging;
• third-party services outside High Sweetz’s reasonable control; or
• reliance on outdated general Website information where updated product information has been supplied.

Any special limitation of liability agreed in a B2B transaction may be set out separately in the applicable commercial agreement or final order confirmation.

42. Privacy and Cookies

Personal data is processed in accordance with the High Sweetz Privacy Policy.

Cookies and similar technologies are governed by the High Sweetz Cookie Policy and the Website’s cookie-consent settings.

Personal information supplied for orders may be used as necessary for:

• processing orders;
• invoicing;
• VAT verification;
• payment;
• shipping;
• customer service;
• fraud prevention;
• legal compliance; and
• related business administration.

43. Electronic Contract Information

Orders are submitted electronically through the High Sweetz Website as described in these Terms.

Before submitting an order, Customers can review the selected products, quantities and other order information in the shopping cart and correct the information where necessary.

Product-specific prices, minimum order quantities (MOQ) and estimated production times are displayed on the relevant product pages.

Orders and associated transaction information may be stored electronically by High Sweetz as required for accounting, commercial, consumer-protection and legal purposes.

Registered Customers may also have access to certain order information through their customer account where that functionality is available.

The primary contractual language of the Website is English.

High Sweetz is not currently subject to any separate voluntary code of conduct unless expressly stated on the Website.

44. Related Policies

These Terms should be read together with the High Sweetz:

• Returns, Cancellations & Claims policy;
• Privacy Policy;
• Cookie Policy;
• individual product pages and pricing information;
• Shipping page;
• Legal Disclaimer; and
• Impressum.

Where a more detailed rule concerning returns, withdrawal, shipping or product claims appears in a dedicated policy, that policy forms part of the Website’s contractual information subject to applicable mandatory law.

45. Changes to These Terms

High Sweetz may update these Terms from time to time to reflect changes in:

• the Website;
• products;
• pricing systems;
• ordering procedures;
• shipping arrangements;
• company operations; or
• applicable law.

The latest version will be published on the Website together with its update date.

Unless mandatory law requires otherwise, an order is governed by the version of these Terms applicable when the Order Request is submitted.

46. Governing Law and Jurisdiction

These Terms are governed by the laws of Hungary.

For Business Customers, disputes that cannot be resolved amicably shall be submitted to the competent Hungarian courts unless otherwise agreed in writing or mandatory law provides otherwise.

For Private Customers acting as consumers, the choice of Hungarian law does not deprive the consumer of mandatory protections available under the law that would otherwise apply.

Nothing in these Terms restricts a consumer’s mandatory rights relating to jurisdiction or dispute resolution.

47. Language

These Terms are published in English.

Where a translation is provided, it is provided for convenience.

In the event of inconsistency between language versions, the English version shall prevail to the extent permitted by applicable mandatory law.

48. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions remain effective to the extent permitted by law.

The invalid provision shall be interpreted or replaced, where possible, in a manner that most closely reflects its lawful commercial purpose.

49. Contact

For questions concerning orders, products, shipping, cancellations, returns or these Terms:

High Sweetz
Operator: Golden Nature Kft.
Email: info@highsweetz.com
Website: highsweetz.com
Place of business: 7150 Bonyhád, Perczel Mór utca 7., Hungary